211 is a helpful service linking people with services and support. Are you using it?
On average, people looking for services will call up to eight places before finding the right one. Many give up before getting the help they need. 211, a national toll-free phone service, can alleviate this stress.
211 is available 24 hours a day, 365 days a week to connect people to the help they need. Calls are answered by trained multilingual staff – human beings! – not an automated message. The Contra Costa Crisis Center is the designated 211 provider in Contra Costa County.
First 5 Contra Costa has funded 211 for several years, allocating about $128,000 annually.