Help is a Call Away with 211

211 is a helpful service linking people with services and support. Are you using it?

04-211-smOn average, people looking for services will call up to eight places before finding the right one. Many give up before getting the help they need. 211, a national toll-free phone service, can alleviate this stress.

211 is available 24 hours a day, 365 days a week to connect people to the help they need. Calls are answered by trained multilingual staff – human beings! – not an automated message. The Contra Costa Crisis Center is the designated 211 provider in Contra Costa County.

First 5 Contra Costa has funded 211 for several years, allocating about $128,000 annually.

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