Strengthening Contra Costa’s Safety Net

Shelter, food, and financial assistance were the top requests 211 operators received last year.

According to the Annie E. Casey Foundation’s 2012 KIDS COUNT Data Book released in July, California fell to 41st out of 50 states in overall children’s well-being. When it comes to economic well-being, we’re 45th.

Children Now, a partner on the Data Book, reports that 36% of California’s children live in families where no parent has full-time, year-round employment – a 20% increase since 2008. The recession has taken its toll, and many of these families have turned to the safety net for the first time.

The Contra Costa Crisis Center, the organization implementing Contra Costa County’s 211 phone referral service linking people to community programs, reports that their operators continually field calls from frustrated callers whose needs far outweigh the services available. The most common requests from callers looking for services last year were for shelter or subsidized housing, rental and utility bill assistance, general financial assistance, and food pantry/food resources.

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